Careers

We're looking for new talent to join the team who are as excited as we are to push boundaries and innovate business. If you think that could be you, Check out the jobs posted below and get in touch.

What's your passion?

CUSTOMER SERVICE EXECUTIVE - INTERNATIONAL BPO

No of Vacancies: 1
Experience: 1 year & above
Job Location: Nagpur
Qualification: Any Graduate
Salary: Best in industry
Responsibilities:
  • Providing help and advice to customers using your organisation's products or services;
  • Communicating courteously with customers by telephone, email or Chat.
  • Investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants;
  • Handling customer complaints or any major incidents, such as a security issue or a customer being taken ill;
  • Issuing refunds or compensation to customers;
  • Keeping accurate records of discussions or correspondence with customers;
  • Handling the backend of the business which includes Order processing, Order cancellations, creating cases, managing different website portals etc.
  • Reviewing the cases/scenarios on third party portals/websites and effectively solving them.
  • Responsibility for other backend related operations like Image processing, ontent fixation etc.
  • And other duties as defined.
Desired Skills and Experience:
  • Excellent communication skills in English.
  • Working experience in BPO/KPO/ Call centre would be preferred.
  • Must have strong problem solving skills.

GOOGLE ANALYTICS ANALYST

No of Vacancies: 1
Experience: 3 Year or Above
Job Location: Nagpur
Qualification: B.E, MCA, MSc (IT)
Salary: Best in industry
Responsibilities:
  • Must understand the interface of the Google Analytics thoroughly and should be able pull the required data efficiently.
  • Should have worked for tracking Data for Browsers as well as Web Application, Events Tracking, Behaviour / Users Flow and all other important aspects in Google Analytics.
  • Must be able to take out Custom reports from Google Analytics with various undefined combination of parameters.
  • Must be able to understand and interpret the Data and drive insights from those data sets.
  • Curious and Analytical mind.
  • Must have Excellent logical thinking, analytical ability and clear approach towards problem solving with strong numerical skills.
  • Experience or Knowledege of Business Analytics Tools such as Tableau, PowerBI etc will be added advantage.
Requirements:
  • Excellent excel skills
  • Good understanding of Google analytics dashboard, setting up goals and inserting codes where necessary.
  • Good analytical skills (Needs to be able to find efficient solutions to complicated scenarios)
  • Good Clean Reporting Skills and Knowledge
  • Able to find callouts/patterns within reports to help the website/business grow
  • Able to find callouts/patterns in a negative aspect as well to help the website/business not suffer.
  • Multitasking
  • Ability to work on multiple platforms – Social media platforms knowledge, Shopify dashboard knowledge etc.

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